BBB Business Review
Is this your Business?BBB Accredited Business since 03/01/2005
Whirlpool Corporation
Find a LocationPhone: (269) 923-5000Fax: (630) 848-2266View Additional Phone Numbers2000 North M-63, Mail Drop 0114, Benton Harbor, MI 49022-2632
View BBB Rating for Whirlpool Corporation's headquarters.
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BBB Accreditation
A BBB Accredited Business since 03/01/2005
BBB has determined that Whirlpool Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Whirlpool Corporation. BBB located in West Palm Beach, FL has the full report as that BBB handles all complaints for Whirlpool Corporation.
Additional Information
topContact Information
Principal: Mr. John Mcllvain (Sr. Account Manager)Business Category
Appliances - Major - Wholesale & Manufacturers, Appliances - Small - Wholesale & Manufacturers
Alternate Business Names
Whirlpool Factory Services, Whirlpool Service Plan AdministrationIndustry Tips
Refunds and ExchangesLocationsX
3 Locations
-
4106 Chester Dr
Glenview, IL 60026-1057(630) 544-1227Directions
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207 Dixie Way North
#130South Bend, IN 46637-3360Directions
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2000 North M-63
Mail Drop 0114Benton Harbor, MI 49022-2632(269) 923-5000Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Whirlpool Corporation is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (800) 446-2574
- (630) 505-2601
- (800) 874-4698
- (616) 923-5000
- (800) 643-5258
- (800) 442-1111
Additional Fax Numbers
- (616) 923-7110
- (269) 923-7110
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.