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BBB Business Review

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BBB Accredited Business since

American Home Appliance Inc.

Phone: (847) 258-5667 Fax: (847) 258-4130 2015 South Arlington Heights Road, Suite 106, Arlington Heights, IL 60005

BBB Business Reviews may not be reproduced for sales or promotional purposes.


American Home Appliance is a major appliance company which provides service and repair for residential and commercial appliances. This company serves downtown Chicago and the surrounding areas, including Des Plaines, Arlington Heights, Rolling Meadows, Evanston, Skokie, Park Ridge, Franklin Park, Melrose Park, Schiller Park, Stone Park, Northlake, Berwyn, Cicero, Oak Park, Stickney, Lyons, Summit, Countryside, Evergreen Park, Norridge, Harwood Heights, Summit, Bridgeview, Burbank, Oak Lawn, Berkeley, Brookfield, Riverside, La Grange Park, North Riverside, La Grange, Maywood, Morton Grove, and Glenview. Services available from this company include the service and repair of refrigerators, washing machines, dishwashers, freezers, hoods and ranges, stoves, dryers, microwaves, cooktops, ovens, and wine coolers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Home Appliance Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Home Appliance Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Home Appliance Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 19, 2011 Business started: 01/01/2007 Business started locally: 01/01/2007 Business incorporated 09/25/2008 in IL
Type of Entity


Business Management
Mr. Daniel Michalak, President Elaine Virgilio
Contact Information
Principal: Mr. Daniel Michalak, President
Number of Employees


Business Category

Appliances-Major-Service & Repair Appliances - Small - Service & Repair Appliance Repair and Maintenance (NAICS: 811412)

Service Area
Most Of Chicago, North Of Downers Grove, South Of Lake Forest, East Of Streamwood.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.