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BBB Accredited Business since

AAA Fast Service

Phone: (708) 579-5051 Fax: (630) 206-1095 PO Box 770, Westmont, IL 60559

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AAA Fast Service is a major appliance repair company which performs repairs on appliances such as dishwashers, sump pumps, water heaters, dryers, refrigerators, ovens, garbage disposals, and other equipment for residential customers. Located in Westmont, IL, this company serves the western and northwestern suburbs of Chicago, including Addison, Aurora, Bensenville, Bloomingdale, Bolingbrook, Carol Stream, Downers Grove, Glendale Heights, Itasca, La Grange, Lombard, Mount Prospect, Naperville, Oak Brook, Roselle, Rosemont, Villa Park, Warrenville, Westmont, Wheaton, Willowbrook, Winfield, Wood Dale, and Woodridge.

The company has been in business since 1983 and is licensed, bonded, and insured as well as family owned and operated. All of their technicians have a minimum of 15 years of experience and are factory trained on the equipment that they service. The company services appliances from Whirlpool, Kenmore, Maytag, Amana, General Electric, Hotpoint, Jenn-Air, Sub-Zero, Tappan, KitchenAid, Fridgidaire, Roper, and Viking. Many of their repairs can be completed during the same service call, as their technicians arrive in a fully-stocked van which carries parts for most major appliances, and the company carries $2 million in liability insurance to protect their customers. Appliances serviced by this company include refrigerators, freezers, ranges and stoves, ovens, washers and dryers, garbage disposals, water heaters, sump pumps, and backup sump pumps. Workmanship is guaranteed for up to one year from the time of service.

Visit the website for AAA Fast Service to learn more about the services available from this company, read testimonials from their customers, and contact the company to request appliance repair from this company.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AAA Fast Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AAA Fast Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

28 Customer Reviews on AAA Fast Service
Customer Experience Total Customer Reviews
Positive Experience 28
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 28

Additional Information

BBB file opened: August 28, 2009 Business started: 01/01/1989 Business started locally: 01/01/1989 Business incorporated 12/08/2008 in IL
Type of Entity


Business Management
Ms. Jessica O'Connor, Owner
Contact Information
Principal: Ms. Jessica O'Connor, Owner
Number of Employees


Business Category

Appliances-Major-Service & Repair Garbage Disposal Equipment - Supplies & Parts Ranges & Ovens - Service & Repair Ranges & Ovens - Supplies & Parts Refrigerators & Freezers - Service & Repair Refrigerators & Freezers - Supplies & Parts Dishwashing Machines - Service & Repair Electronic Equipment & Suppliers - Service & Repair Washing Machines & Dryers - Service & Repair Sump Pump Contractors Appliance Repair and Maintenance (NAICS: 811412)

Customer Review Rating plus BBB Rating Summary

AAA Fast Service has received 5 out of 5 stars based on 28 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.