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BBB Business Review

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BBB Accredited Business since

A-Chicago Appliance Co.

Phone: (773) 631-5151 Fax: (847) 292-1960 View Additional Phone Numbers 5631 N Fairview Ave, Chicago, IL 60631 http://www.achicagoapplianceservice.com



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Description

Chicago Appliance Service has been providing prompt, professional appliance repair service at affordable prices to customers since 1957. We repair standard residential through commercial grade appliances - both freestanding & built-in units & we work on old & new models alike. We offer FREE estimates with repair service. (Service charges will be required on estimates for front load washers, stackable washers & dryers, and high-end refrigerators due to lengthy technical time.) 24/7 Live operators available to take service calls. We provide professional repair service on most makes & models of major appliances incl: refrigerators, freezers, dishwashers, ovens, ranges, microwaves, washers, dryers, & disposals. We repair Whirlpool, Kenmore, Maytag, Sears, Frigidaire, LG, Samsung, Sub-Zero, Bosch, Kitchen-Aid, Amana and many other brands - See our website for complete list. We do not service appliances manufactured by Haier, Astor, or Fisher & Paykel. We service CERTAIN Meile, Wolf and Viking appliances. Please call us to check on your model. We do not offer after hours emergency service. Serving Portions of Chicago: Central*, North, Near West and South/Southwest. Suburbs: North, Northwest, Near West, and certain Western, Southwestern and Southern suburbs. We offer refrigeration/freezer repair in extended areas. *Due to certain repair requirements we are unable to provide service to the entire area. Please call us @ 773-631-5151 to confirm that we can provide service to your address.  Ask about our 10% BBB discount on repairs. Phone calls preferred at 773-631-5151. Can be texted @ 773 968 5015. CALL US @ 773 631 5151 for FASTEST RESPONSE & SERVICE - 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-Chicago Appliance Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A-Chicago Appliance Co. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A-Chicago Appliance Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2001 Business started: 01/01/1957 in IL Business started locally: 01/01/1957
Business Management
Mr. Al Iwaniec, Owner
Contact Information
Principal: Mr. Al Iwaniec, Owner
Business Category

Appliances-Major-Service & Repair Garbage Disposals - Household Ranges & Ovens - Service & Repair Refrigerators & Freezers - Service & Repair Appliances - Installation Appliances - Small - Service & Repair Microwave Ovens - Service & Repair Washing Machines & Dryers - Service & Repair Appliance Repair and Maintenance (NAICS: 811412)

Products & Services

A-Chicago Appliance Co. sells the following brand(s): We do not sell or install appliances.

A-Chicago Appliance Co. offers the following product(s): We do not sell or install appliances.

Method(s) of Payment
Cash/Check, VISA, Mastercard, and Discover
Refund and Exchange Policy
90 Day warranty on parts and labor from the date of service.
Alternate Business Names
Chicago Appliance Service Company
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.