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BBB Business Review

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BBB Accredited Business since

Abt Electronics & Appliances

Phone: (847) 967-8830 Fax: (847) 544-2270 View Additional Phone Numbers 1200 Milwaukee Ave, Glenview, IL 60025 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Abt Electronics & Appliances meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Abt Electronics & Appliances include:

  • 40 complaint(s) filed against business

Factors that raised the rating for Abt Electronics & Appliances include:

  • Length of time business has been operating
  • Response to 40 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

40 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 8
Delivery Issues 1
Guarantee/Warranty Issues 4
Problems with Product/Service 25
Total Closed Complaints 40

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Abt Electronics & Appliances
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 8
Total Customer Reviews 11

Additional Information

BBB file opened: February 01, 1974 Business started: 07/01/1936 Business started locally: 07/01/1936
Business Management
Mr. Billy Abt, President Mr. Ricky Abt Randy Goldman, General Manager
Contact Information
Principal: Mr. Billy Abt, President
Number of Employees


Business Category

Appliances - Major - Dealers Appliances - Small - Dealers Auto Radios & Stereos - Sales & Repair Barbecue Equipment & Supplies Compactors - Waste - Household - Dealers Computers - Dealers Computer Printers Sales & Service Cooking Utensils Cutlery Dishwashing Machines - Dealers Electronic Equipment & Supplies - Dealers Exercise Equipment & Machines - Sales Furniture - Retail Garbage Disposals - Household Home Theater Kitchen Accessories Mattresses Microwave Ovens - Dealers Photographic Equipment & Supplies - Retail Ranges & Ovens - Dealers Refrigerators & Freezers - Dealers Television & Radio - Dealers Vacuum Cleaners - Household - Dealers Video Equipment - Sales & Rentals Washing Machines & Dryers - Dealers Watches - Dealers Water Heaters - Dealers Home Electronics Cellular Telephone Service & Supplies Global Positioning Systems Coffee Brewing Devices Humidifying Apparatus Furnace Sales & Service Mattress & Bedding Stores Air Conditioning Contractors & Systems Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Dehumidifying Equipment Generators - Electric Juice Extractors Antennas Household Appliance Stores (NAICS: 443141)

Alternate Business Names
Abt Electronics
Additional Information

Abt Electronics & Appliances has requested that before filing a BBB inquiry, consumers contact Randy Goldman, Store Manager, at or 847-544-2503.

Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Abt Electronics & Appliances will resolve the matter for you in an expedient manner.

Customer Review Rating plus BBB Rating Summary

Abt Electronics & Appliances has received 3.14 out of 5 stars based on 11 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.