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BBB Accredited Business since

Stateline Rental Properties

Phone: (815) 398-8886 Fax: (815) 231-8459 920 22nd St, Rockford, IL 61108 http://www.statelinerentalproperties.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Stateline Rental Properties is a property management company which manages properties for apartment owners as well as providing services for tenants of the properties they manage. Located in Rockford, IL, this company provides services to the Rockford metropolitan area, including Cherry Valley, Roscoe, Rockton, Pecatonica, Winnebago, Beloit, South Beloit, Machesny Park, Loves Park, Belvidere, Mt Morris, Freeport, Polo, Harvard, Marengo, Sycamore, Byron, Rochelle, Woodstock, Huntley, and Lena. The company has been in business since 2007 and was founded by Rick Davis, who has a wealth of experience in the real estate industry, first starting out as an investor, then a broker, and then opening his own property management company. The company works closely with its clients to identify their needs, and works with both small investors and big investors to allow for a diversified portfolio. Their clients include individuals, private investors, court appointed receiverships, and commercial entities.

Services provided by this company include property management services, tenant placement services, short-term property management, vacation services, and maintenance programs. In detail, these services include supplying rental applications, screening potential tenants, negotiating leases, collecting rents, caring for landlord and tenant issues, scheduling required inspections, obtaining work bids, ensuring required maintenance is done in a timely manner, providing 24-hour emergency service, dispersing tenant deposit funds and supplying documentation, and generating different reports to suit the client's needs. Tenants can pay rent and put in maintenance requests online, resulting in faster service and less interruption to their daily routines.

Visit the website for Stateline Rental Properties to learn more about the services available from this company, read about the technology available to support their services, and contact the company to utilize their services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stateline Rental Properties meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stateline Rental Properties include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Stateline Rental Properties
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: August 29, 2011 Business started: 09/21/2009 Business started locally: 09/21/2009 Business incorporated 09/21/2009 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rick Davis, President Tania, Admin Assist Ms. Jean Davis, Vice President
Contact Information
Customer Contact: Ms. Jean Davis, Vice President
Principal: Mr. Rick Davis, President
Business Category

Apartments Leasing Service Project Management Property Management Property Management - Industrial & Commercial Real Estate Rental Service Rental Vacancy Listing Service Building Maintenance Apartment Finding & Rental Service Lessors of Residential Buildings and Dwellings (NAICS: 531110)


Customer Review Rating plus BBB Rating Summary

Stateline Rental Properties has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.