BBB Accredited Business since
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Downtown Apartment Company LLC is a free apartment finding service focused on luxury and high-end apartments. Located in Chicago, IL, this company serves downtown Chicago, including locations in Streeterville, Gold Coast, Old Town, the Loop, Near West Loop, Near South Loop, Lakeshore East, River North and more. The company was formed in 2009 and provides its services for free to individuals. Their clients make it a point to live close to the office, nightlife and other downtown amenities.
The service begins when an individual calls or emails the company to request help finding an apartment. The client is then asked questions about their specific tastes and interests in an apartment and are presented with some options and ideas about an apartment that fits their needs, including some options that they might have not considered in their initial search. After a discussion of some of the top options with the client, one of the company's trained leasing consultants will arrange showings, while taking the client from one apartment to the next, all for free. The client is offered advice on every apartment they view. The agent will discuss all the options available to the client, and if the client decides on a building or an apartment that they looked at while touring with Downtown Apartment Company, the building or landlord pays the company a commission. Visit the website for Downtown Apartment Company to view biographies of the staff, see the current listings and contact the company to begin the process of viewing luxury high-end apartments.
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A BBB Accredited Business since
BBB has determined that Downtown Apartment Company, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Downtown Apartment Company, LLC. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500
Type of Entity
Limited Liability Company (LLC)
Business ManagementBenjamin Creamer, Co-Owner/Managing Broker Ericka Rios, Co-Owner
Number of Employees
Apartments Real Estate Apartment Finding & Rental Service Lessors of Residential Buildings and Dwellings (NAICS: 531110)