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This Business is not BBB Accredited

My Place Apartments

Phone: (773) 975-9400Fax: (773) 975-94032451 N Lincoln Ave, ChicagoIL 60614-1509

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BBB Accreditation

My Place Apartments is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered My Place Apartments' rating include:

  • 65 complaints filed against business
  • Failure to respond to 21 complaints filed against business.
  • 9 complaints filed against business that were not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaints SummaryRead complaint details

65 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues2
Guarantee / Warranty Issues1
Problems with Product / Service57
Delivery Issues0
Total Closed Complaints 65

Additional Complaint Information

A review of consumer complaints filed with the BBB of Chicago & Northern Illinois against My Place Apartments delineates a pattern of consumer allegations. In the complaints, consumers allege they have not been provided apartment listings that match the housing requirements they had shared when initiating service with the business. Consumers also claim that the business collects the first month's rent and security deposit for these apartments prior to providing consumers with any information regarding the units. Moreover, consumers allege that the business has not refunded these fees when they have chosen not to sign leases for the apartments that the business had showed them, which did not suit their needs.

Additional Information

BBB file opened: 03/05/2010Business started: 01/01/2005
Contact Information
Principal: Mr. Jack Shaw (President)Customer Contact: Mr. Robert Sher (Manager)
Business Category

Apartment Finding & Rental Service, Real Estate Services, Real Estate Rental Service, Real Estate Agents, Real Estate, Apartments

Alternate Business Names
Shaw Real Estate Group, Inc.
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