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BBB Accredited Business since

Apartment Guys LLC

Phone: (773) 549-3474 Fax: (773) 549-3864 2260 N Clark, Chicago, IL 60614 View Additional Email Addresses

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Apartment Guys LLC is an apartment finding and rental service which assists individuals in finding an apartment that suits their needs and budget, as well as helping landlords fill vacancies by advertising apartments for them. Located in Chicago, IL, this company serves downtown Chicago, including the neighborhoods of Lakeview, Lincoln Park, Near North Side, Wicker Park, Ukrainian Village, Avondale, Logan Square, Humboldt Park, Near West Side, Uptown, Irving Park, Streeterville, Ravenswood, and Lincoln Square. The company was founded in 2001 in Lakeview with the goal of providing service-oriented apartment brokerage which assists individuals in finding an apartment that suits their needs and saves clients times and money. The process is free for apartment seekers and provides them with much-needed time by helping to consolidate the apartment-hunting process into only a few days rather than the weeks or months it traditionally takes to set up apartment viewings.

When a client contacts Apartment Guys, the company will set up several apartment viewings in one afternoon, rather than when an individual is seeking out apartment viewings on their own, when they may have to take time off work or schedule only one every few days rather than all at once. Apartment Guys are also informed of any special rebates or price reductions so that they can tell their clients immediately. This company also provides advertising opportunities to landlords, and works off a non-exclusive agreement, and the company can also create the release and collect the rent for the landlord if desired.

Visit the website for Apartment Guys LLC to learn more about the services available from this company, view their current listings of available apartments, and contact the company to schedule apartment viewings or advertising an apartment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Apartment Guys LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Apartment Guys LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 01, 2002 Business started: 02/01/2001 Business started locally: 02/01/2001 Business incorporated 02/20/2002 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. David Kelley, Owner/President Anthony Cwan, Leasing Manager
Contact Information
Principal: Mr. David Kelley, Owner/President
Business Category

Apartment Finding & Rental Service Real Estate Rental Service Rental Vacancy Listing Service Real Estate - Rentals by Individuals Offices of Real Estate Agents and Brokers (NAICS: 531210)

Customer Review Rating plus BBB Rating Summary

Apartment Guys LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/26/2015 Advertising/Sales Issues

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Apartment Guys LLC
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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