BBB Accredited Business since 04/01/2006
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A BBB Accredited Business since 04/01/2006
BBB has determined that Design Toscano, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Design Toscano, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||7|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Contact InformationPrincipal: Ms. Kathleen Matej (V.P. Customer Operations)Mr. Michael J. Stopka (President)
Related BusinessesBasil Street Gallery of London - 1400 Morse Ave, Elk Grove Village, IL
Antiques - Reproductions, Internet Shopping, Artists - Fine Art, Tapestries, Statuary, Jewelers - Retail, Furniture - Retail, Furniture - Outdoor, Art Goods
Products & Services
This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items.
Refunds and Exchanges