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Business ProfileforOld World Industries, LLC
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 3100 Sanders Road, Suite 500, Northbrook, IL 60062
- BBB File Opened:
- 4/20/1994
- Years in Business:
- 50
- Business Started:
- 11/1/1973
- Business Started Locally:
- 11/1/1973
- Business Incorporated:
- 12/3/2010
- Accredited Since:
- 8/1/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Contact Information
Customer Contact
- Mr. Tom Cholke, Director
- Additional Contact Information
Phone Numbers
- (800) 477-5847Other Phone
- (800) 477-5847
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/31/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Beth T
11/07/2023
Old World Industries, LLC Response
11/14/2023
Dear ***************,
We apologize that you had a less than favorable experience with the rebate process.
It appears that this rebate was marked as paid on Dec 9, 2022 which should have been delivered to you by the end of December 2022 via regular mail. The Pre-paid card does come in a plain white window envelope not marked with Old World Industries as to not raise too much suspicion to the contents of the envelope. The rebate card arrives active.
The envelope may have either not been delivered, or not been recognized. This may have been mistaken for junk mail and disposed of without opening.
We also do provide contact information for phone and email, should a customer have questions or concerns,including if their rebate card had not arrived in a reasonable amount of time. We cannot confirm that you reached out to our contact center to inquire about their card, or to report it missing.
We are happy to have another card re-issued with our sincere apologies for the inconvenience. Please allow 10 - 15 business days for the new card to be printed, loaded and delivered.
Please confirm that the following address that we have for you is the current and correct address:
*********************
PO BOX 190623
Hungry Horse, ** 59919
Sincerely,
*************************
Old World Industries
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