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BBB Business Review

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Fresh Air Duct Cleaning is an air conditioning and heating HVAC licensed contractor that specializes in commercial and residential ductwork cleaning since 2004. Located in Morris, IL, this fully Insured company serves the southwest suburbs of Chicago, including Will county, Grundy county, Joliet, Plainfield, Naperville, Bolingbrook, Shorewood, Minooka, Ottawa, New Lenox, Frankfort, Coal City, Channahon areas and more. Other services dryer vent cleaning, fireplace chimney cleaning and repairs on heating and air conditioning systems. 

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fresh Air Duct Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fresh Air Duct Cleaning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 21, 2013 Business started: 10/04/2004 in IL Business started locally: 10/04/2004
Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Benignetti, Owner
Contact Information
Principal: Mr. Michael Benignetti, Owner
Business Category

Air Duct Cleaning Duct Cleaning Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Method(s) of Payment
Credit Cards, Check, Cash
Products & Services

Quality work at an affordable price.
Ductwork cleaning, Dryer vent cleaning, Fireplace chimney soot cleaning and heating, cooling repair commercial or residential. HVAC licensed and Insured. Offering FREE website coupons.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.