Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Ductz of Chicago

Phone: (847) 588-3008 1351 Brummel Ave, Elk Grove Village, IL 60007

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ductz of Chicago is an air duct cleaning company which provides air duct cleaning and air quality control services for residential and commercial customers. Located in Rolling Meadows, IL, this company serves the northwest suburbs of Chicago, including Palatine, Arlington Heights, Mt Prospect, Buffalo Grove, Elk Grove Village, Schaumburg, Barrington, Itasca, Prospect Heights, Riverwoods, Northbrook, Streamwood, Bartlett, Roselle, South Barrington, Carpentersville, Inverness, Deer Park, Kildeer, Des Plaines, Wheeling, Bensenville, and Hanover Park. The company has been in business since 2006 and has completed projects for hospitals and health care facilities, commercial companies, financial institutions, insurance companies, real estate developers, law firms, construction companies, and other companies, as well as residential customers.

Services provided by this company include fire and water damage, heating and air conditioning cleaning, microbial decontamination and treatment, and restoration and maintenance programs. The company also provides mechanical system hygienic evaluations, which include indoor air quality, building contaminant remediation from prior uses, contaminant source identification and mitigation, facility closure and property transactions, biological contamination procedures, and ventilation troubleshooting. For their air duct cleaning, they use a variety of proprietary techniques and procedures in order to clean the ducts of both residential and commercial customers, and their technicians receive ongoing training in air duct cleaning and their other processes in order to ensure that they maintain proper technique and are up to date in the newest procedures in the field.

Visit the website for Ductz of Chicago to learn more about the services available from this company, read about the air duct cleaning procedures, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ductz of Chicago meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ductz of Chicago include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ductz of Chicago
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 25, 2011 Business started: 01/01/2006 in IL Business started locally: 01/01/2006 Business incorporated 11/18/2009 in IL
Type of Entity


Business Management
Mr. Homero Bernal, President
Contact Information
Principal: Mr. Homero Bernal, President
Business Category

Air Duct Cleaning Air Duct Systems Air Duct Repair Heating Equipment & Systems Cleaning & Repair Ventilating Systems - Cleaning Dryer Vent Cleaning Building Maintenance Heating & Air Conditioning - Filters Air Quality Service Air Conditioning Systems - Cleaning Building Inspection Building Inspection - Commercial Deodorizing & Disinfecting Duct Cleaning Other Services to Buildings and Dwellings (NAICS: 561790)

Alternate Business Names
Barajas & Family, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.