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BBB Business Review

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BBB Accredited Business since

Yorkville Heating & Air Conditioning

Phone: (630) 552-7760 View Additional Phone Numbers 10021 Ament Rd, Yorkville, IL 60560

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Yorkville Heating & Air Conditioning is a heating and air conditioning company which installs, maintains, and repairs heating and air conditioning and air quality equipment for residential customers. Located in Yorkville, IL, this company serves the western suburbs of Chicago, including Plano, Sandwich, Plainfield, Sugar Grove, Montgomery, Aurora, Oswego, Boulder Hill, Montgomery, North Aurora, Naperville, Kaneville, Sheridan, Big Rock, Batavia, Geneva, Sheridan, Newark, Minooka, Maple Park, Elburn, Waterman, Hinckley, Leland, Earlville, Wedron, and Serena. The company has been in business since 2011 and is family owned and operated by Joe and Angie Howard. Joe Howard has over 20 years of experience in the heating and air conditioning field, and Angie Howard has over 20 years of experience working in the office side of the heating and air conditioning field.

This company offers Rheem and Ruud furnaces and air conditioners, Aprilaire humidifiers, Dynamic air cleaners, Honeywell zoning systems, A.O. Smith and Rheem water heaters, New Yorker and Weil Mclaine boilers, Honeywell and White Rogers thermostats, Panasonic ductless systems, and Honeywell UV lights. Services available include maintenance agreements, free estimates; furnace and air conditioner service, repairs, replacements, maintenance, and installation; water heater service and replacement; boiler service and replacement; residential and light commercial new construction and remodeling; humidifier and air conditioner service and installation; and sheet metal fabrication and customization.

Visit the website for Yorkville Heating & Air Conditioning to learn more about the company's background and history, read about their services, and contact the company to schedule an appointment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Yorkville Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Yorkville Heating & Air Conditioning include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Yorkville Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: June 28, 2012 Business started: 01/01/2011 in IL Business started locally: 01/01/2011
Type of Entity

Sole Proprietorship

Business Management
Ms. Angie Howard, Vice President Mr. Joe Howard, President
Contact Information
Principal: Ms. Angie Howard, Vice President
Business Category

Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Air conditioning & Heating Contractors - Residential Air Quality Service Air Duct Systems Furnace Sales & Service Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Yorkville Heating & Air Conditioning

Customer Review Rating plus BBB Rating Summary

Yorkville Heating & Air Conditioning has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.