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BBB Business Review

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BBB Accredited Business since

Eck Heating & Air Conditioning, Inc

Phone: (708) 795-8500 Fax: (708) 795-4961 View Additional Phone Numbers 8527 Grand Ave, River Grove, IL 60171 View Additional Email Addresses http://www.eckheatingcooling.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Eck Heating & Air Conditioning, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Eck Heating & Air Conditioning, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Eck Heating & Air Conditioning, Inc
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: October 07, 2008 Business started: 01/01/1897 Business started locally: 01/01/1897 Business incorporated 09/20/2010 in IL
Type of Entity

Corporation

Business Management
Mr. Lawrence Magera, General Manager Michael Eck, President Mr. Ryan Mitchell, Comptroller
Contact Information
Principal: Mr. Lawrence Magera, General Manager
Business Category

Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating & Air Conditioning Sheet Metal Work Water Heater - Tankless Air Conditioning Systems - Cleaning Air Duct Cleaning Heating Equipment & Systems Cleaning & Repair Humidifying Apparatus Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Eck, Inc.
Additional Information

Eck Heating & Air Conditioning Inc. has requested that before filing a BBB Complaint, consumers contact Lawrence Magera at lmagera@hvacgroupchicago.com

Please understand that you can file a complaint with the BBB now or at any time during the process. It is our hope that Eck Heating & Air Conditioning Inc. will resolve this matter for you in a expedient manner. Eck Heating & Air Conditioning has requested that before filing a BBB Complaint, consumers contact Ron Marino @ rmarino@hvacgroupchicago.com


Customer Review Rating plus BBB Rating Summary

Eck Heating & Air Conditioning, Inc has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.