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BBB Business Review

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BBB Accredited Business since

Aire Serv of Northwest Suburbs Inc

Phone: (847) 947-4822 Fax: (847) 465-9733 View Additional Phone Numbers 1351 Industrial Dr STE G, Itasca, IL 60143 View Additional Email Addresses http://schaumburg.aireserv.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Aire Serv of Northwest Suburbs is a heating and air conditioning contractor which provides air temperature control and air quality services for residential and commercial customers. This company serves the northwest suburbs of Chicago, including Hoffman Estates, Streamwood, Roselle, Medinah, Elk Grove Village, Itasca, Wood Dale, Rolling Meadows, Arlington Heights, South Barrington, Bartlett, Inverness, Carol Stream, Glendale Heights, Mt Prospect, Palatine, Addison, and Elgin. Services available from this company include air conditioning repair, heating system repair, furnace repair, furnace maintenance, air conditioning maintenance, furnace and air conditioning replacement, indoor air quality service, and ductless air conditioning system installation and service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aire Serv of Northwest Suburbs Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Aire Serv of Northwest Suburbs Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Aire Serv of Northwest Suburbs Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 14, 2007 Business started: 01/08/2004 Business started locally: 01/08/2004 Business incorporated 08/22/2013 in IL
Type of Entity

Corporation

Business Management
Ms. JoAnn Martinez, Owner Ms. Dina Krauss, Office Manager Mr. Dan Martinez, President
Contact Information
Principal: Ms. JoAnn Martinez, Owner
Business Category

Air Conditioning Contractors & Systems Electricians – Residential Sump Pump Contractors Heating Contractors Heating & Air Conditioning Geothermal Heating & Cooling Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Circuit Breakers Dehumidifying Equipment Generators - Maintenance Fuses - Electric Water Heater - Tankless Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Air Duct Systems Heating Equipment & Systems Cleaning & Repair Lighting Fixtures - Repair & Maintenance Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Fans - Industrial & Commercial Heating Equipment Humidifying Apparatus Furnace Sales & Service Furnace Cleaning Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Aire Serv of Schaumburg D&J HVAC, INC.

Customer Review Rating plus BBB Rating Summary

Aire Serv of Northwest Suburbs Inc has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.