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BBB Accredited Business since

Dupree Heating & Air Conditioning

Phone: (815) 955-1596 104 Sunset Strip, Joliet, IL 60435 http://dupreehvac.com


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Description



Dupree Heating and Air Conditioning is a heating, ventilation, and air conditioning contractor which installs, maintains, and repairs air temperature and quality equipment for residential customers. Located in Joliet, IL, this company serves the southwestern suburbs of Chicago, including Homer Glen, Lockport, Crest Hill, Shorewood, Minooka, Channahon, Plainfield, Manhattan, New Lenox, Mokena, Frankfort, Romeoville, Bolingbrook, Lemont, Orland Park, Frankfort Square, and Tinley Park. The company has been in business for over 20 years and provides emergency services 24 hours a day, seven days a week, as well as 10% off services for seniors and military veterans. The company uses environmentally conscious materials as well.

This company installs, maintains, and repairs heating and air conditioning equipment, including air conditioners, boilers, furnaces, water heaters, and thermostats. The company can provide minor repairs or full replacement of a heating or cooling system and offers cleaning and reconditioning of heating and cooling equipment to keep it in proper working condition throughout the season, as well as upgrades of older equipment. The company will consult with the customer and explain what equipment is the best for their situation, including what heating and cooling equipment will work best with the layout and size of their home. Financing is available for their products, and the company sells heating and cooling equipment from Armstrong, Payne, April Aire, and Honeywell.

Visit the website for Dupree Heating and Air Conditioning to learn more about the services available from this company, view special offers available, and contact the company to request an appointment for the installation or maintenance of heating or cooling equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dupree Heating & Air Conditioning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dupree Heating & Air Conditioning include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Dupree Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 05, 2013 Business started: 08/01/2012 Business started locally: 08/01/2012 Business incorporated 08/01/2012 in IL
Type of Entity

Corporation

Business Management
Mr. Kenneth DuPree, Vice President Dawn DuPree, President
Contact Information
Principal: Mr. Kenneth DuPree, Vice President
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Air Conditioning Systems - Cleaning Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Water Heaters - Repairing Heating & Air Conditioning Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)


Customer Review Rating plus BBB Rating Summary

Dupree Heating & Air Conditioning has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.