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          OneStop Pro Plumbing, Heating, Cooling & Electric has 1 locations, listed below.

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            Business ProfileforOneStop Pro Plumbing, Heating, Cooling & Electric

            Plumber

            At-a-glance

            Customer Reviews

            4/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Standby backup generators, Panel upgrades, Air conditioners, Furnaces, Thermostats, Humidiers, Air purifiers, Water heaters

            Business Details

            BBB File Opened:
            7/28/2014
            Years in Business:
            17
            Business Started:
            1/1/2007
            Business Started Locally:
            3/15/2013
            Business Incorporated:
            3/15/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • DFC Mechanical, Inc.
            Hours of Operation

            Primary

            M:
            12:00 AM - 11:30 PM
            T:
            12:00 AM - 11:30 PM
            W:
            12:00 AM - 11:30 PM
            Th:
            12:00 AM - 11:30 PM
            F:
            12:00 AM - 11:30 PM
            Sa:
            12:00 AM - 11:30 PM
            Su:
            Closed
            Business Management
            • Mr. Daniel Foss, Owner
            Contact Information

            Principal

            • Mr. Daniel Foss, Owner

            Customer Contact

            • Mr. Daniel Foss, Owner

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/08/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            In March 2022 I contacted OneStop Pro to help with a bathtub that had a clogged drain and a slightly leaky faucet. I spoke with **** on the phone who handled scheduling and the cost of work.On 3/14/22 ************************* was sent by the company to perform the work and arrived with another man to assist. The clogged drain was fixed quickly, but the leaky faucet was a problem due to "rust." One hour later they said they fixed the problem and showed the faucet working. I was advised of a $15 cash discount off the $445 total, and paid $430 and received an invoice by email.When I tried the shower the next morning there was no pressure and water leaking from pipes into the basement. **** returned on 3/18/22 and told me that there was a problem with the cartridge replacement they performed due to the rust and I would now need to install a new shower valve. They sent me an estimate for $715 to complete the work if I provided the valve myself. I agreed and bought a valve from *********** On 4/8/22 **** returned to install the new valve and said he had to cut multiple holes in the wall of my bathroom to complete the installation. He showed that the water turned on without leaks, but said that he needed a custom faceplate to cover the hole he cut in the wall. He said he would order it and install at no further charge when it arrived. He again offered a $15 cash discount. I paid $700 but never received an invoice by email. For a few weeks **** advised that he was waiting on the part from the distributor. Then he stopped responding so I contacted OneStop who said he had been fired for stealing from the company and they suspected drug use. They sent another plumber out who told me that ****'s work was all wrong and they would have to redo it. They tore off the protective cover over the dry wall and would not agree to replace it. Multiple plumbers have told me they installed the valve in the wrong position and there is no way to cover the drywall the way it is installed now.
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Julie J

            09/22/2023

            In August 2023, they put washer drain hose into wall instead of drain pipe caused flood in my condo unit and a neighbors. They put a new water pipe right on dryer vent wall outlet. They called me a name when I asked them to correct hot water pipe. They yelled at me when I asked them to level the pipe in the ceiling.

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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