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BBB Business Review

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BBB Accredited Business since

B-K Installations of Illinois, Inc.

Phone: (630) 896-1545 122 Monroe St, North Aurora, IL 60542 http://www.bkquality.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

B-K Installations of Illinois Inc. is a Heating & Air Conditioning contractor which installs, repairs, and maintains heating, ventilation, and air conditioning equipment for residential customers. Located in Aurora, IL, this company has been serving the Fox Valley are for over 25 years. The company is family owned and operated and has been in business since 1988. This company informs their customers of the latest in government rebates, as well as seasonal offerings of the company, in order to ensure that their customers are receiving the lowest price possible for their installation and that they can afford to install the most energy efficient model possible.

Services available from this company include air conditioning installation, air conditioning repair, air conditioning service, furnace installation, furnace repair, furnace service, ventilation installation, ventilation repair, ventilation service, and ventilation cleaning. The company provides maintenance packages, which include cleaning and servicing, in order to ensure that their customers' heating and air conditioning equipment is functioning properly and will not break down during the hottest or coldest months of the year. Service is available 24 hours a day, seven days a week in order to cater to emergencies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that B-K Installations of Illinois, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for B-K Installations of Illinois, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on B-K Installations of Illinois, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: February 06, 2004 Business started: 01/01/1989 in IL Business started locally: 01/01/1989 Business incorporated 04/26/2011 in IL
Type of Entity

Corporation

Business Management
Mr. Bill Kline, Owner
Contact Information
Principal: Mr. Bill Kline, Owner
Business Category

Air conditioning & Heating Contractors - Residential Air Conditioning Contractors & Systems Contractors - General Heating & Air Conditioning Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)


Customer Review Rating plus BBB Rating Summary

B-K Installations of Illinois, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.