This business is not BBB accredited.

AA Aberdeen Heating & Air Conditioning

Phone: (773) 376-7188 Fax: (773) 890-9375 View Additional Phone Numbers 443 E 79th St, Chicago, IL 60619

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for AA Aberdeen Heating & Air Conditioning include:

  • Failure to respond to 2 complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on AA Aberdeen Heating & Air Conditioning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 31, 1991 Business started: 01/01/1945 Business started locally: 01/01/1945
Business Management
Ms. Shannon Schmidt, Principal
Contact Information
Principal: Ms. Shannon Schmidt, Principal
Business Category

Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
A Aberdeen Heating & Air Conditioning AA Aberdeen Hating Aarand Heating & Air Conditioning B P Enterprises Inc
Products & Services

This company offers HVAC, Chimney Work.

Customer Review Rating plus BBB Rating Summary

AA Aberdeen Heating & Air Conditioning has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


    443 E 79th St

    Chicago, IL 60619


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/9/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Purchased a furnace from this company. Peoples Gas recently came by (2 weeks ago) to re-install a new gas meter and told me that Aberdeen Heating had not properly completed the installation of the pipe coming from the furnace and they could not legally turn my gas back on because of a possible CO2 issue. After many contacts and promises (approx. 4) company still will not come out to fix the problem. Someone is always home, always.

Desired Settlement: fix the problem. They were out hear once (the Friday before Memorial Day, and promised to return on Saturday). They promised twice after that. Just fix the problem.

12/5/2015 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: When checking on AHRI rating for my air conditioning, I contact ******** Standard directly (since Aberdeen did not return my calls). Amer. Std. told me that the A/C coil is not an ******** Standard coil.

Desired Settlement: All I want is for Aberdeen to either prove that the coil is ******** Standard, or I want them to give me what I paid for.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on AA Aberdeen Heating & Air Conditioning
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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Fusion Chart