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          Find a Location

          Quality Logo Products has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforQuality Logo Products

            Promotional Products
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.94/5stars

            Average of 329 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/2005

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Quality Logo Products is an e-commerce company that offers a wide range of custom items. The company provides fast shipping, a lowest price guarantee, and no hidden fees on every order.

            Products & Services

            awards, business supplies, corporate apparel, Koozie can coolers, pens and pencils, Promotional Products, Promotional Items, Stress Balls, Tote Bags, Pens, Tradeshow Giveaways, Business Promotional Products, Business Promotional Items, Promo Products, Promo Items, Water Bottles, Bags

            Business Details

            BBB File Opened:
            4/22/2005
            Years in Business:
            20
            Business Started:
            12/13/2003
            Business Started Locally:
            12/13/2003
            Business Incorporated:
            12/17/2003
            Accredited Since:
            4/1/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • Quality Logo Products, Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 6:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            9:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael Wenger, Vice-President
            • Mr. Bret Bonnet, President/CEO
            Contact Information

            Principal

            • Mr. Michael Wenger, Vice-President
            • Mr. Bret Bonnet, President/CEO

            Customer Contact

            • Ms. Alyssa Mertes
            Additional Contact Information

            Fax Numbers

            • (866) 314-5646
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/02/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I would like to make a complaint regards to Quality Logo Products **************** Rep ************************ Last October of 2021 I contacted her to ask if my organization could open free company store with Quality Logo Products. Lala and I emailed each other for month of October 2021 setting up the company store by picking out products and then all emails stopped and never received my company website link. I emailed her back in summer of August of 2022 and asked **** has the site was ever created and she replied she never set up the company store. Here i was back in 2021 wasting my time providing her what products add to the company store. On November 1, 2022 I emailed her again ask if my organization could set up a company store one more time because it was never set up last year. **** replied to my email on my November 2, 2022 and she refuse to set up an company store because she wrote that stock changing daily its lot easier to keep my logo on file and have them email her directly. It makes me wonder does Quality Logo Products really offers a company store or does Lala get commission and she wants me to order from her every time I want place order. Higher up management at Quality Logo Products should look into this matter and see what their **************** Reps are telling their customers and they are turning away customers. I have enclosed all the emails from 2021 and 2022. here is the link to the page that talks about free company store
            Read More

            Customer Reviews

            329 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Katie S

            02/21/2024

            **** was able to get our order in under the wire for our tabling event! They were also great with communicating and getting proofs back quickly. We will definitely work with them again!

            Quality Logo Products Response

            02/22/2024

            Go ****! And thank you for sharing such an **************. We are beyond happy to hear that everything was great from start to finish. Please visit us again really soon!

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

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