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BBB Business Review

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BBB Accredited Business since

Comcast Spotlight

Additional Locations

Phone: (847) 384-5000 Fax: (847) 384-5083 8745 W Higgins Rd STE 400, Chicago, IL 60631 http://www.comcastspotlight.com


Click for BBB Rating on Comcast Spotlight

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Comcast Spotlight meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Comcast Spotlight. BBB serving Metro Washington DC & Eastern Pennsylvania has the full report as that BBB handles all complaints for Comcast Spotlight.


Additional Information

BBB file opened: October 09, 2009 Business started: 01/01/1966 Business started locally: 01/01/1966
Business Management
Mr. Steve Miller, Manager Mr. Peter Heisinger, President
Contact Information
Principal: Mr. Steve Miller, Manager
Business Category

Advertising Specialties Cable TV, Internet & Telephone Installation Service Wire Products Computers - Cable & Installation Other Services Related to Advertising (NAICS: 541890)

Alternate Business Names
Comcast Corporation
Additional Information

This BBB Report is for Comcast Spotlight, the advertising sales division of Comcast Cable.

- Consumers seeking to review the BBB Report for Comcast Cable can view the report here: http://www.bbb.org/chicago/business-reviews/television-cable-catv-and-satellite/comcast-in-oak-brook-il-27005765

- Consumers from Rockford, IL seeking to review the BBB Report for their area can see the report here: http://www.bbb.org/chicago/business-reviews/television-cable-catv-and-satellite/comcast-in-rockford-il-27568

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.