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BBB Business Review

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Marketing Support Inc. is an advertising agency which provides a variety of marketing tools for businesses ranging from small to international. This company serves a multinational clientele as well as companies throughout the Chicagoland area, including Naperville, Schaumburg, Joliet, Aurora, St Charles, DeKalb, Rockford, Chicago, Deerfield, Geneva, Batavia, West Chicago, Wheaton, Winfield, Warrenville, Deerfield, Crystal Lake, Elk Grove Village, Buffalo Grove, Arlington Heights, Rolling Meadows, Des Plaines, Prospect Heights, Mt Prospect, Palatine, Oak Park, River Forest, Park Ridge, Gurnee, Great Lakes, Lake Bluff, Evanston, Skokie, Niles, Tinley Park, Midlothian, and Justice. Services provided by this company include advertising, branding strategies, interactive services, packaging solutions, photo studio services, production, promotion, public relations, social media management, video studio services, and wholesale distribution.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Marketing Support Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Marketing Support Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Marketing Support Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 02, 2011 Business started: 12/12/1961 in IL Business started locally: 12/12/1961 Business incorporated 12/12/1961 in IL
Type of Entity


Business Management
Ms. Stacy Gelman, Executive Vice President Mr. David Weiner, CEO
Contact Information
Principal: Ms. Stacy Gelman, Executive Vice President
Business Category

Advertising Agencies & Counselors Marketing Consultants Brand Development Merchandising Service Packaging Service Public Relations Web Design Social Media Advertising Agencies (NAICS: 541810)

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Alternate Business Names
Marketing Support, Incorporated

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.