BBB Business Review

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International Product Design

Additional Locations

Phone: (847) 380-1030 1450 E. American # 1400, Schaumburg, IL 60173


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for International Product Design include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This information has been provided by the Better Business Bureau of Washington, D.C.

HISTORY/PRINCIPAL OFFICER

According to information supplied by the company, it was established in 1987, and was incorporated in Delaware at that time. The Better Business Bureau of Metropolitan Washington, D.C. opened its file in March, 1990. Darrell Mormando is listed as President.

NATURE OF BUSINESS

The company indicates its service offered is "new product development."

COMPLAINT EXPERIENCE RECORD

The Bureau has received complaints during our current three year reporting period generally alleging unsatisfactory service. For example, that reports were poorly prepared, that telephone calls were not returned, or that the firm did not disclose additional fees which would be required for product development. A few complaints have related concerns about the confidentiality of ideas when the client ended the business relationship. The company generally responded to complaints by denying requests for refunds, by indicating it had contacted customers to address concerns, by offering to extend contracts, and by returning original paperwork and emphasizing that submissions are always kept confidential. In a few cases, the firm offered a partial refund and termination of the contract.

GOVERNMENT ACTION

In July, 1994 IPD entered into a Consent Order with the New Jersey Office of the Attorney General, Division of Consumer Affairs (Ref. No. 10220559). Under terms of the Order, IPD agreed to cease its operations in New Jersey for five years, to resolve complaints filed with the Division of Consumer Affairs by customers who contracted with the Fort Lee, New Jersey IPD office, and to pay the Division of Consumer Affairs $29,000 in costs.

In September, 1994 IPD entered into a Consent Decree with the District of Columbia Department of Consumer and Regulatory Affairs. Under terms of the Decree, IPD aggred to:

1) not make representations regarding the potential for financial gain as a result of the firm's services, or make other claims about the nature of its services, unless it also can provide verifiable information demonstrating such to be a fact;

2) disclose the number of clients who have received license agreements for their products as a result of the firm's services, and disclose the number of consumers known by the firm to have received, as a result of the company's services, an amount in excess of the amount paid to the company;

3) provide consumers a written notice of their right to cancel contracts within seven business days of signing; and

4) provide refunds to certain consumers who had previously filed complaints with the Department, participate with other companies referenced in the Decree in the establishment and maintenance of a security fund totaling up to $200,000 that could be used to satisfy obligations to consumers resulting from settlements reached with consumers or the final adjudication of a consumer's complaint, and to participate with these other companies in the payment to the District of Columbia government of $50,000.

This Consent Decree was for settlement purposes only and should not be construed as an admission of liability or finding of violation of the law.

BETTER BUSINESS BUREAU COMMENTS

The Council of Better Business Bureaus' General Report "Obtaining a Patent and Invention Development" is available upon request from your local Better Business Bureau. This report discusses subjects of interest to inventors and advises inventors of the following:

Before paying advance fees to companies offering to make patent searches, obtain patents, determine marketabiltiy, or arrange for the manufacture or sale of patents, inventors should carefully investigate. Get a written estimate of all potential fees. Carefully read and understand the terms of the contract and make sure all verbal agreements and guarantees are put in writing. Have your attorney or agent review any agreement before signing.

It should be understood that the purchase of any product marketing services is a high risk expenditure, and there is no guarantee that a profit will result. Very few ideas or inven- tions are eventually produced and marketed successfully. Be especially on guard if vague promises of funding for development are made as an inducement for you to pay research and development costs.

Further informational materials can be obtained from the Small Business Administration, Office of Public Communications, 409 3rd Street, SW, 4th Floor,Washington, D.C. 20416 and the American Patent Law Association, 2001 Jefferson Davis Highway, Arlington, Virginia 22203.

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports are provided solely to assist you in exercising your own best judgement and are subject to change at any time.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on International Product Design
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 30, 1989 Business started: 07/01/1984 Business started locally: 07/01/1984
Business Management
Mr. Darrell Mormondo, President Mr. Mark Cosgrove, Branch Mgr. Mr. Carlos Lescamo, Accounts Payable Mr. Michael Oring, General Counsel
Contact Information
Principal: Mr. Darrell Mormondo, President
Business Category

Advertising Agencies & Counselors Advertising Agencies (NAICS: 541810)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.