This Business is not BBB Accredited
John Hancock Group
(877) 717-9630875 North Michigan Ave, Chicago, IL 60611-1803
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John Hancock Group is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered John Hancock Group's rating include:
- BBB concerns with the industry in which this business operates.
- BBB does not have sufficient information to determine how long this business has been operating.
- BBB does not have sufficient background information on this business.
The BBB would like to alert consumers that this entity is an advance fee lender and is requesting advance fees for loans- an activity that is both illegal as well as fraudulent in nature, with the intent of stealing money from a consumer in advance payments for a non-existent loan. Consumers allege that they have been asked to wire upfront fees for loans to John Hancock Group.
The BBB would like to alert consumers that per the Federal Trade Commission and the Illinois Attorney General, it is against the law for any lender to ask consumers for advance payments on loans.
Common signs of advance fee fraud:
- lender asks for premium, insurance, or collateral payments, frequently saying that this is due to consumer having low credit score
- lender asks for the payment to be wired via Western Union or Money Gram to locations in Canada
- lender asks for additional payments, saying that loan is risky because of consumer's financial history or private borrower's request
If you have been victimized by this entity, please contact the IC3 -the Internet Crime Complaint Center- at www.ic3.gov, as well as Phonebusters -the Canadian Anti-Fraud Center- at www.phonebusters.com
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Advance Fee Loan
The BBB has requested basic information from this company. The company has declined to provide this information.
Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.BBB file opened: 02/26/2010
Contact InformationPrincipal: Ms. Debra Wilkins
Advance Fee Loan
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Map & Directions
Map & Directions
Address for John Hancock Group
875 North Michigan Ave
Chicago, IL 60611-1803