This business is not BBB accredited.

United Lending Services

4929 N. Michigan Ave, Chicago, IL 60601 ! There is an alert on United Lending Services !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 10

Additional Complaint Information

According to consumer allegations, United Lending Services charged advance fees of over $700 for loans that were never delivered. The company has allegedly promised to deposit loan funds into consumers' bank accounts and has failed to do so. After having received the upfront fees, the company has allegedly stopped responding to calls and/or correspondence, and screens phone calls through a name-recognition system.

The Bureau would like to likewise advise consumers that the address which the company is using on its contracts, 4929 N. Michigan Ave in Chicago, is not legitimate. Mail sent to this address will be undeliverable.

Customer Reviews Summary Read customer reviews

3 Customer Reviews on United Lending Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: November 28, 2000
Business Category

Advance Fee Loan Brokers Consumer Lending (NAICS: 522291)

Additional Information

United Lending Services Co, located at 244 5th Avenue Suite 200 New York, NY 10001, has no affiliation with this company. For any additional questions please contact the BBB.

Products & Services

The Bureau has received information that this company is allegedly requesting advance fees for loans. Per the Federal Trade Commission and the Illinois Attorney General, advanced fees on loans are illegal. The BBB would like to warn consumers to exercise extreme caution with any lender that requests upfront fees for insurance, premium, and/or tax purposes. Such upfront fees on loans are not required and a legitimate lender would not ask for such payments prior to disbursing loan funds.

Additional Locations


    4929 N. Michigan Ave

    Chicago, IL 60601


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/18/2016 Problems with Product/Service
3/21/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Complete Scam!! They sell a service that is based on all lies!! Not only have i been scammed out my money but have made my credit score sink like a rock because they say you have to apply so many times before they will refund your money!!!! SCAM!!!! I would like my money back!!

Desired Settlement: I would like my money back!!

3/14/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I Made a mistake at a desperate moment in need of a loan and ended up paying $34.94 for United Lending Service to receive a loan. Little did I know this company made me pay for them to find a loan site for me. I can do that on my own. Now I have no access to get back what I paid.

Desired Settlement: I would just like my 34.95 back. My lesson is learned.

6/24/2015 Problems with Product/Service
5/14/2015 Problems with Product/Service
10/22/2014 Problems with Product/Service
10/2/2014 Problems with Product/Service
4/19/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Saud i would get a lian or they would refund money. i got NO LOAN AND NO MINEY BACK.

Desired Settlement: I want my money back or my bank is filing a law suit

12/6/2013 Problems with Product/Service
10/28/2013 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

3 Customer Reviews on United Lending Services
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
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