BBB Business Review

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This business is not BBB accredited.

United Lending Services

4929 N. Michigan Ave, Chicago, IL 60601 ! There is an alert on United Lending Services !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 10

Additional Complaint Information

According to consumer allegations, United Lending Services charged advance fees of over $700 for loans that were never delivered. The company has allegedly promised to deposit loan funds into consumers' bank accounts and has failed to do so. After having received the upfront fees, the company has allegedly stopped responding to calls and/or correspondence, and screens phone calls through a name-recognition system.

The Bureau would like to likewise advise consumers that the address which the company is using on its contracts, 4929 N. Michigan Ave in Chicago, is not legitimate. Mail sent to this address will be undeliverable.

Customer Reviews Summary Read customer reviews

1 Customer Review on United Lending Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 28, 2000
Business Category

Advance Fee Loan Brokers Consumer Lending (NAICS: 522291)

Additional Information

United Lending Services Co, located at 244 5th Avenue Suite 200 New York, NY 10001, has no affiliation with this company. For any additional questions please contact the BBB.

Products & Services

The Bureau has received information that this company is allegedly requesting advance fees for loans. Per the Federal Trade Commission and the Illinois Attorney General, advanced fees on loans are illegal. The BBB would like to warn consumers to exercise extreme caution with any lender that requests upfront fees for insurance, premium, and/or tax purposes. Such upfront fees on loans are not required and a legitimate lender would not ask for such payments prior to disbursing loan funds.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.