BBB Business Review

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This business is not BBB accredited.

Ridge Lending Group

Phone: (888) 236-0624 Fax: (877) 320-4367 25 E Washington St Ste 1100, Chicago, IL 60602 ! There is an alert on Ridge Lending Group !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The BBB would like to alert consumers that the Bureau has received complaints from consumers who allege to have been defrauded out of hundreds to of dollars in advance fees for loans. Currently pending complaints on file allege that Ridge Financial requests upfront "insurance" and "collateral" payments for loans, collects the money, but does not disburse any loan funds. Complainants allege to have contacted the entity repeatedly via phone and email but have not been able to reach the company or get their money back.

The Bureau would like consumers to be aware that per the Federal Trade Commission, it is illegal for a business to request up front fees in order to secure a loan. These fees may come in the guise of security, insurance, or other descriptions.Additionally, consumers should be aware that the Chicago BBB has come across many incidents of interaction with so called Advance Fee Lenders. In each and every case where a consumer sent their requested fees, the Bureau knows of not a single example where the consumer received either 1) their loan funds, or 2) a refund of their advance fee.

If you are a consumer that has been victimized by this entity, please contact the Internet Crime Complaint Center -IC3- at as well as Phonebusters at

BBB staff went to 25 E Washington Street, Suite 1100 in person and found out that there is no such company as Ridge Lending Group at this address. This address belongs to State Farm Insurance and has no affiliation or relationship with Ridge Lending.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ridge Lending Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 17, 2008
Business Management
Darleen Watkins
Contact Information
Principal: Darleen Watkins
Business Category

Advance Fee Loan Brokers Consumer Lending (NAICS: 522291)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.