BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Alston & Dean Premier Financial

4429 W Lake, Chicago, IL 60624 http://www.alstonanddeanpremierfinancial.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Alston & Dean Premier Financial include:

  • BBB concerns with the industry in which this business operates

Factors that raised the rating for Alston & Dean Premier Financial include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Consumers allege that this company repeatedly solicits through telemarketers and offers loans for upfront fees. The advance fees range between several hundred dollars and above and are requested to be wired to Canada. Upon sending the advance fees to the company, consumers allege having difficulty contacting the company, not having calls answered, and having their bank accounts overdrawn. Consumers are allegedly promised to have loan money deposited into their accounts by certain dates, but no money is disbursed and consumers are left without the loans.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alston & Dean Premier Financial
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 31, 2006
Business Category

Advance Fee Loan Brokers Consumer Lending (NAICS: 522291)

Products & Services

This company operates as an advance fee lender. Consumers are told that they need to pay collateral and/or insurance fees before being able to obtain a loan, and are instructed to wire the advance payments via western union to Ontario, Canada.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.