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BBB Accredited Business since

Accurate Adjusters and Fire Restoration, Inc.

Phone: (888) 207-0979 2361 S State St, Chicago, IL 60616

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Accurate Adjusters & Fire Restoration, Inc is a public adjuster which assists home owners in working with their insurance company after a disaster has befallen their home or business. Located in Chicago, IL, this company serves individuals and business owners throughout the Chicagoland area, including Evanston, Edison Park, Cicero, Berwyn, and Homewood. They also have a location in Indianapolis, IN. The company has been in business since 2010.

This company is a public adjuster, which means that they work for the home or business owner rather than the insurance company, and mediate between the homeowner and the insurance company in getting property damage covered after a calamity. This includes floods, fires, storms, hail, tornadoes, and other forms of property damage. Their services cover all elements of the claims adjustment process, which includes preparation, negotiation, and settlement of all claims covered under the home or business owner's insurance.

The adjusters at Accurate Adjusters & Fire Restoration will file all the appropriate paperwork with the insurance company and will advise the home or business owner on the steps to take to ensure that their claim is successful, such as photographing and cataloging all of the damage that has happened and keeping everything that has been damaged, in place if possible, and boarding up or placing tarps over everything to prevent further damage. Once the paperwork has been filed, the company will negotiate with their client's insurance company to ensure that all the settlement that is appropriate is gained, and will continue working with the company until their client is satisfied with the outcome.

Visit the website for Accurate Adjusters & Fire Restoration, Inc, to learn more about the insurance settlement process and set up and appointment to discuss an insurance settlement.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Accurate Adjusters and Fire Restoration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Accurate Adjusters and Fire Restoration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 06, 2012 Business started: 03/29/2010 in IL Business started locally: 03/29/2010 Business incorporated 03/29/2010 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420

Type of Entity


Business Management
Ms. Theneita Conway, Owner
Contact Information
Principal: Ms. Theneita Conway, Owner
Business Category

Adjusters Flood assistance Fire & Flood Emergency Service Insurance Services - Commercial Fire & Water Damage Restoration Fire Damage Restoration Claims Adjusting (NAICS: 524291)

Products & Services

This company offers property adjusters for fire and water damage clean up, and insurance adjusting services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.