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BBB Business Review

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BBB Accredited Business since

Optimo Financial Services, Inc.

Additional Locations

Phone: (708) 223-0315 Fax: (708) 234-7023 1155 S Washington St STE 101, Naperville, IL 60540

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Optimo Financial Services, Inc. is an accounting company which provides bookkeeping and financial services to businesses and individuals. This company serves the western suburbs of Chicago, including River Grove, River Forest, Northlake, Franklin Park, Bellwood, Maywood, Hillside, Berkeley, Forest Park, Broadview, Elmwood Park, Villa Park, Lombard, Bensenville, Wood Dale, Oak Park, Berwyn, Westchester, Stone Park, Rosemont, North Riverside, Hines, La Grange Park, Brookfield, Lombard, Addison, Harwood Heights, Cicero, Stickney, Glen Ellyn, Downers Grove, and Glendale Heights. Services provided by this company include personal financial planning, estate planning, elder care, small business accounting, QuickBooks services, payroll, part-time CFO services, audits, reviews, compilations, cash flow management, bank financing, business valuation, strategic business planning, new business formation, non-profit organization financial management, and internal controls. For taxes, this company provides tax preparation, tax planning, and assistance with tax problems, such as IRS audits, non-filed IRS tax returns, back taxes owed, payroll tax problems, IRS liens or levies, IRS wage garnishment, IRS seizures, payment plans, bankruptcy, innocent spouse relief, and getting an IRS file.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Optimo Financial Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Optimo Financial Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Optimo Financial Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 24, 2011 Business started: 12/11/2009 Business started locally: 12/11/2009 Business incorporated 12/11/2009 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420

Type of Entity


Business Management
Mr. Hermes Melo, CEO/CFO Ms. Gladys Melo, Co-Owner
Contact Information
Principal: Mr. Hermes Melo, CEO/CFO
Business Category

Accounting & Bookkeeping General Services Payroll Service Tax Return Preparation Offices of Certified Public Accountants (NAICS: 541211)

Alternate Business Names
Optimo Accounting Solutions

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.