BBB Business Review

BBB Accredited Business since 04/07/1994

Jason Helton Construction

Phone: (423) 867-9294Fax: (423) 867-6335View Additional Phone Numbers1309 Darlene Circle, ChattanoogaTN 37412 Send email to Jason Helton Construction

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BBB Accreditation

A BBB Accredited Business since 04/07/1994

BBB has determined that Jason Helton Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Jason Helton Construction's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Jason Helton Construction

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Roofing Contractors, Roofing Service Consultants, Metal Roof Specialist

Additional Information

BBB file opened: 08/12/1992Business started: 01/01/1990
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
(615) 741-2286

Department of Commerce & Insurance/TN
500 James Robertson Parkway Davy Crockett Parkway
Nashville, TN 37243-1204
(615) 741-2241

Hamilton County Business License
(423) 209-6500

BBB records show a license number of 0337614 for this company, issued by Secretary of State/TN. The expiration date of this license is 04/01/2016.

BBB records show a license number of 47121 for this company, issued by Department of Commerce & Insurance/TN. Their web address is The expiration date of this license is 03/31/2017. Contractor.

The expiration date of this license is 05/15/2016.

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Jason Helton (Owner)
Number of Employees


Business Category

Roofing Contractors, Roofing Service Consultants, Metal Roof Specialist

Products & Services

Jason Helton is a third generation roofer with forty plus years experience in the roofing industry(Residential & Commercial). If it has anything to do with roofing, you can bet that Jason Helton has knowledge about it. Jason started roofing in 1973, working in his grandfathers business. A business that started before the great depression. There is a saying among roofers in Chattanooga that Jason's grandfather is the "Grand Daddy of them all". Some way or another just about every roofer in the Tennessee valley has some facet of the Helton Brand instilled in them. Whether its quality of workmanship, attention to detail, absolute honesty or the strong work ethic that has become synonymous with the Helton name. Jason started out as a laborer in his grand fathers company and worked his way up to being a highly effective and efficient master roofer. Jason makes it his personal duty to go above and beyond the call of duty with his clients, which is why to many Chattanoogan's there is only one roofing contractor to call for any roof related issue, Jason Helton. For over thirty years Jason Helton Roofing has installed thousands of the highest quality roofs in the Tennessee valley. Jason Helton Roofing joined the better business bureau in 1997 and has never had a complaint.

Alternate Business Names
Jason Helton Roofing

Map & Directions

Map & Directions

Address for Jason Helton Construction

1309 Darlene Circle

Chattanooga, TN 37412

To | From


1 Locations

  • 1309 Darlene Circle 

    Chattanooga, TN 37412(423) 593-3263

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chattanooga, TN serving Southeast Tennessee and Northwest Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Jason Helton Construction is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (423) 593-3263

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on July 31, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Roofing Contractors


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.