This Business is not BBB Accredited
Affordable Roofing, Siding & Gutters, LLCFind a Location
Phone: (423) 584-5600Fax: (423) 339-88982135 Waterlevel Highway, Cleveland, TN 37311 Send email to Affordable Roofing, Siding & Gutters, LLC
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Affordable Roofing, Siding & Gutters, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Affordable Roofing, Siding & Gutters, LLC's rating include:
- Length of time business has been operating.
Factors that raised Affordable Roofing, Siding & Gutters, LLC's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||4|
Addendum August 29,2011: BBB received a letter from Affordable Roofing's attorney, Mr. Christopher Cravens, of Burrow & Cravens, PC from Nashville TN, Mr. Cravens states "regarding Affordable's "door-to-door" marketing activities, it is true that Affordable occasionally solicits business in this matter. For example, if Affordable replaces or repairs a roof for a customer, its employees will offer the customer's immediate neighbors a free estimate for roofing work on their home. There are no "high pressure" sales pitches. Affordable does not accept, and has never accepted, any money from a customer until the job is completed to the customer's complete satisfaction. By marketing in this manner, Affordable can offer lower prices to neighboring customers because Affordable's crews are already in the area."
June 2011 - BBB has received inquiry from consumers who advise that this company is soliciting door to door. The approach is that the Affordable Roofing will provide a "Free" roof and that the consumer's insurance company will pay for the roof. Be advised that today, June 2011, the BBB is wary of door to door solicitations. Typically with all the roof damage in our service area, roofing businesses are over loaded with work and do not require solicitation. In this circumstance it is important to know if Affordable Roofing employees will do the install or will it be a 3rd party contractor.BBB file opened: 06/07/2011Business started: 06/01/2011
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Hamilton County Business License
Department of Commerce & Insurance/TN
500 James Robertson Parkway Davy Crockett Parkway
BBB records show a license number of 719850 for this company, issued by Secretary of State/TN. Affordable Roofing, Siding & Gutters, LLC.
BBB records show a license number of 7669 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. The expiration date of this license is 09/30/2015. Affordable Roofing, Siding & Gutters / Contractor.
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Mr. Mark Abbott (Owner)
Number of Employees
Roofing Contractors, Siding Contractors, Gutters & Downspouts
Products & Services
This company offers roof replacement (shingle and metal), siding and gutter repair and replacement.
Hours of OperationMon: 08:00 AM to 05:00 AMTue: 08:00 AM to 05:00 AMWed: 08:00 AM to 05:00 AMThu: 08:00 AM to 05:00 AMFri: 08:00 AM to 05:00 AM
Alternate Business NamesAffordable Exteriors LLC, Affordable Roofing
Industry TipsHome Improvement
Home Improvement Licenses