In Chattanooga, TN serving
Southeast Tennessee and
Northwest Georgia
Better Business Bureau
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BBB Reliability Report for

River City Property Management, Inc.


A BBB Accredited business since 06/07/2002.

BBB Rating A-

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Products and Services
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Licensing
Arrow Customer Complaint History
Arrow BBB Program Participation
Arrow Government Actions
Arrow Advertising Review
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

This company has been a BBB Accredited business since June 2002. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating

Based on BBB files, this business has a BBB Rating of A- on a scale from A+ to F.

Click here for an explanation of BBB Ratings


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Business Contact and Profile

Name: River City Property Management, Inc.
Phone: (423) 648-7368
Fax: (423) 265-9581
Address: 317 Sylvan Street, Ste A
Chattanooga, TN 37405
Yahoo Map
Website: www.rivercitypm.com
Original Business Start Date: October 2000
New Owner Date: January 2000
Principal: Ms. Robyn Judd, Property Manager
Customer Contact: Ms. Robyn Judd, Property Manager - (423) 593-5222 or
Entity: Corporation
Incorporated: October 2000, TN
Employees: 20
Type of Business: Real Estate Management
BBB Accreditation: This organization is a BBB Accredited business.
Additional DBA Names: RCPM Realty

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Products and Services

This company offers real estate sales & property management.


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Business Management

Additional company management personnel include:

Mr. Eric Judd - President

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Additional Locations and Phone Numbers

Additional Phone Numbers
+ 423 (1)
Additional Fax Numbers
Fax: (423) 265-1038

Additional Email Addresses



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Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
(615) 741-2286

BBB records show a license number of 0396985 for this company, issued by Secretary of State/TN. Status*: ACTIVE.



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Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 13 complaints about this company in the last 36 months, our standard reporting period. Of the total of 13 complaints closed in 36 months, 3 were closed in the last year.

Contract Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
 
Billing or Collection Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Repair Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Service Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Customer Service Issues 
  Resolved 
    2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Refund or Exchange Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 

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BBB Program Participation

This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 38001381
Report as of November 7, 2009 19:15
Copyright© 2009 Better Business Bureau


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