BBB Business Review

BBB Accredited Business since 05/03/2010

Insurance, Inc.

Find a Location

Phone: (423) 472-5051Fax: (423) 472-24702551 Georgetown Rd NW, ClevelandTN 37311-3534 Send email to Insurance, Inc.

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BBB Accreditation

A BBB Accredited Business since 05/03/2010

BBB has determined that Insurance, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Insurance, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Insurance, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Insurance, Insurance Consultants, Insurance-Property

Additional Information

top
BBB file opened: 08/04/1997Business started: 01/01/1940New Owner Date: 01/01/1982
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN37243-0001
(615) 741-2286

Department of Commerce & Insurance/TN
500 James Robertson Parkway Davy Crockett Parkway
Nashville, TN37243-1204
(615) 741-2241
http://www.tennessee.gov/commerce

BBB records show a license number of 16119 for this company, issued by Secretary of State/TN.

BBB records show a license number of 881869 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. Jefferson D. Morelock-Surplus Agent.

BBB records show a license number of 0881869 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. Insurance Producer - Jefferson Davis Morelock.

BBB records show a license number of 0319838 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. The expiration date of this license is 12/31/2015. Jefferson D. Morelock, III-Producer.

BBB records show a license number of 0881869 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. Jefferson D. Morelock, Surplus Lines Agent.

BBB records show a license number of 0002444 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. Business Entity.

BBB records show a license number of 776670 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. Andy Mason Lee-Producer.

Type of Entity

Corporation

Incorporated: January 1963, TN

Contact Information
Principal: Mr. Jeff Morelock (President)Customer Contact: Mr. Tom Jones Mr. Davis Morelock
Number of Employees

17

Business Category

Insurance, Insurance Consultants, Insurance-Property

Products & Services

This company offers property & casualty insurance as well as employee benefits and general insurance.

Alternate Business Names
Tom Jones

Map & Directions

Map & Directions

Address for Insurance, Inc.

2551 Georgetown Rd NW

Cleveland, TN 37311-3534

To | From

LocationsX

2 Locations

  • 2551 Georgetown Rd NW 

    Cleveland, TN 37311-3534

  • P.O. Box 2670 

    Cleveland, TN 37320

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chattanooga, TN serving Southeast Tennessee and Northwest Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Insurance, Inc. is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on July 31, 2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Insurance

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.