BBB Accredited Business since 04/24/1995
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A BBB Accredited Business since 04/24/1995
BBB has determined that BlueCross BlueShield of Tennessee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised BlueCross BlueShield of Tennessee's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 19 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||7|
|Problems with Product / Service||11|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||19|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on BlueCross BlueShield of Tennessee
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
BlueCross BlueShield of Tennessee was a 2011 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the BBB to recognize businesses exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.BBB file opened: 01/01/1960Business started: 10/01/1945Business started locally: 10/10/1945
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
BBB records show a license number of 0067445 for this company, issued by Secretary of State/TN. The expiration date of this license is 04/01/2017. Corporation.
Contact InformationPrincipal: Mr. Calvin Anderson (Vice President)Customer Contact: Ms. Sandra Charles (Coordinator-Legal Divisio)Ms. Vicky Gregg (Chief Executive Officer)Mr. Jack Lay (Senior Manager-Compliance)Ms. Jason Lloyd Ms. Carolyn Lockhart Ms. Kellie Mosgrove (Community Relations & Foundations)Ms. Angie Teems CH1.4
Number of Employees
Hospitalization, Medical & Surgical Plans, Insurance-Health, Insurance-Accident & Health, Insurance