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BBB Accredited Business since 04/24/1995

BlueCross BlueShield of Tennessee

Phone: (423) 535-5600Fax: (423) 591-9259View Additional Phone Numbers1 Cameron Hill Cir, ChattanoogaTN 37402-9815 Send email to BlueCross BlueShield of TennesseeView Additional Web AddressesFacebookTwitter

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BBB Accreditation

A BBB Accredited Business since 04/24/1995

BBB has determined that BlueCross BlueShield of Tennessee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised BlueCross BlueShield of Tennessee's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 19 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

19 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues7
Delivery Issues1
Problems with Product / Service11
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 19

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on BlueCross BlueShield of Tennessee

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BlueCross BlueShield of Tennessee was a 2011 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the BBB to recognize businesses exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

BBB file opened: 01/01/1960Business started: 10/01/1945Business started locally: 10/10/1945
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
(615) 741-2286

BBB records show a license number of 0067445 for this company, issued by Secretary of State/TN. The expiration date of this license is 04/01/2017. Corporation.

Contact Information
Principal: Mr. Calvin Anderson (Vice President)Customer Contact: Ms. Sandra Charles (Coordinator-Legal Divisio)Ms. Vicky Gregg (Chief Executive Officer)Mr. Jack Lay (Senior Manager-Compliance)Ms. Jason Lloyd Ms. Carolyn Lockhart Ms. Kellie Mosgrove (Community Relations & Foundations)Ms. Angie Teems CH1.4
Number of Employees

5000

Business Category

Hospitalization, Medical & Surgical Plans, Insurance-Health, Insurance-Accident & Health, Insurance

Industry Tips
Discount Medical Plans

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.