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      Country
          Country

          Find a Location

          North Georgia Heating & Air has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • North Georgia Heating & Air

              5084 South Terrace Suite 100 Chattanooga, TN 37412

              BBB Accredited Business
            • North Georgia Heating & Air

              140 Northgate Mall Dr Chattanooga, TN 37415-6904

              BBB Accredited Business
            • North Georgia Heating & Air

              1690 Mack Smith Rd Rossville, GA 30741-4089

              BBB Accredited Business
            • North Georgia Heating & Air

              24 Wawona Dr Wildwood, GA 30757-4173

              BBB Accredited Business
            • North Georgia Heating & Air

              278 Cleveland St Ringgold, GA 30736-2029

              BBB Accredited Business

            Business ProfileforNorth Georgia Heating & Air

            Heating Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/1/1972

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Products & Services

            The company offers residential and light commercial air conditioning service, repair and new installation.

            Business Details

            This is a multi-location business.

            Find a Location

            North Georgia Heating & Air has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • North Georgia Heating & Air

                5084 South Terrace Suite 100 Chattanooga, TN 37412

                BBB Accredited Business
              • North Georgia Heating & Air

                140 Northgate Mall Dr Chattanooga, TN 37415-6904

                BBB Accredited Business
              • North Georgia Heating & Air

                1690 Mack Smith Rd Rossville, GA 30741-4089

                BBB Accredited Business
              • North Georgia Heating & Air

                24 Wawona Dr Wildwood, GA 30757-4173

                BBB Accredited Business
              • North Georgia Heating & Air

                278 Cleveland St Ringgold, GA 30736-2029

                BBB Accredited Business
              BBB File Opened:
              1/1/1972
              Years in Business:
              63
              Business Started:
              1/1/1961
              Business Started Locally:
              1/1/2000
              Accredited Since:
              9/1/1972
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              10
              Alternate Business Name
              • North Georgia Heating & Air Of Chattanooga
              • North Georgia Heating & Air of Northwest Georgia
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Gerald Brown, CEO
              Contact Information

              Principal

              • Mr. Gerald Brown, CEO

              Customer Contact

              • Mr. Gerald Brown, CEO
              • Mr. Corey Peters, President
              Additional Contact Information

              Fax Numbers

              • (706) 820-1109
                Primary Fax
              • (423) 820-1109
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/11/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              2 years ago we had a brand new unit put in. The heat was not working well and they came out to diagnosis the problem. I was under a parts warranty and they told me the THX valve in the unit was bad, therefore, they sold me a unit with a faulty part which they admitted to. They also said I needed 6.5 pounds of refrigerant and a new filter. My unit does not even hold that much refrigerant. It holds 4lbs 11oz. Also, I did not need but one pound because it can cycle through. On top of that, it wasn’t the TXV valve that was bad. I had someone else come and give a second opinion because I knew North Ga Heating and Air were not being honest and obviously selling faulty equipment they do not back up. Thwy charged me 30 dollars to come out to assess the problem, tried to charge me for parts and labor that were not necessary. The man was also rude and stated I did not have a warranty on my nest thermostat and I stated that’s not what I called about however, you never gave me the thermostat I paid for with the unit and I would like to have it. He never said a word about it and did not offer to give it to me or advise where it was. This was something that was paid for in the initial installment of the unit and I would like to have it. The ethics of this company are terrible and they are preying on people. I’m thankful I knew how to read the sticker on the side of my unit and knew how to Google before I trusted them. I was able to get the problem fixed with another company who was honest and charged me $508 instead of $2200 which included prices for things I did not need nor could even use. I wish we would have never used them. I can’t imagine what they have charged other people for and got away with it. I would also like to know exactly why we needed a new unit and what we paid for it when it was installed because I am sure we were extremely ripped off for that was well.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael M

              5 stars

              11/02/2021

              Arrived early for the appointment. Chad was very knowledgeable and professional. He addressed the problem and didn't try to sell me anything I didn't need. Highly recommended!

              Local BBB

              BBB of Southeast Tennessee & Northwest Georgia

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