This Business is not BBB Accredited
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Chattanooga Gas Company is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Chattanooga Gas Company's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Chattanooga Gas Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Hamilton County Business License
BBB records show a license number of 0202193 for this company, issued by Secretary of State/TN.
The expiration date of this license is 06/01/2014.
Type of Entity
Incorporated: April 1988, TN
Contact InformationPrincipal: Mr. Larry Buie (General Manager)Ms. Kathy Douglas (Donations)Ms. Memory Hackett (Customer Relations Representative)Ms. Beth Ann Hendrix (Manager of Call Center Operations)Ms. Patricia King (Manager)Mr. Steve Lindsey (Vice-President of Operati)Ms. Joyce E. Marshall (Supervisor of Customer Relations Department)Ms. Connie McIntyre (VP of Customer Experience)Ms. Opal Reed (Director of Call Center Operations)Mr. Ron Reel Ms. Diane Rubio (Team Lead Customer Rel)Mr. C. Thomas (Customer Relations)
Number of Employees