BBB Accredited Business since 11/21/2008
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A BBB Accredited Business since 11/21/2008
BBB has determined that SERVPRO of East Chattanooga meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised SERVPRO of East Chattanooga's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on SERVPRO of East Chattanooga
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
Department of Commerce & Insurance/TN
500 James Robertson Parkway Davy Crockett Parkway
Nashville, TN 37243-1204
Hamilton County Business License
BBB records show a license number of 0570234 for this company, issued by Secretary of State/TN. The expiration date of this license is 04/01/2017. Corporation.
BBB records show a license number of 64998 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. The expiration date of this license is 09/30/2017. Contractor.
BBB records show a license number of NAT-32217-1 for this company. The expiration date of this license is 06/17/2020. EPA Lead-Safe Certified Firm.
BBB records show a license number of 184003 for this company. The expiration date of this license is 12/31/2016. IICRC Certified Firm.
The expiration date of this license is 05/15/2017.
Type of Entity
Incorporated: February 2008, TN
Business ManagementPrincipal: Mr. Jeff Cuthbertson (Owner)
Number of Employees
Fire & Water Damage Restoration, Upholstery & Carpet Cleaning, Upholstery and Rug Cleaning, Crime Scene/Trauma Clean Up, Mold & Mildew Removal/Remediation, Floor Waxing, Polishing & Cleaning, Water Damage Restoration, Fire Damage Restoration, Air Duct Cleaning, Duct Cleaning, Carpet & Rug Cleaners, Construction & Remodeling Services, Contractors-General
Products & Services
This company specializes in professional cleaning and restoration services.