BBB Business Review

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BBB Accredited Business since 11/21/2008

SERVPRO of East Chattanooga

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Phone: (423) 326-1406Fax: (423) 326-14075177 Ooltewah Ringgold Rd STE 129, OoltewahTN 37363-7273 Send email to SERVPRO of East Chattanooga

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BBB Accreditation

A BBB Accredited Business since 11/21/2008

BBB has determined that SERVPRO of East Chattanooga meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised SERVPRO of East Chattanooga's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on SERVPRO of East Chattanooga

Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4 Customer Reviews

Additional Information

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BBB file opened: 02/20/2007Business started: 10/01/2008
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
(615) 741-2286

Department of Commerce & Insurance/TN
500 James Robertson Parkway Davy Crockett Parkway
Nashville, TN 37243-1204
(615) 741-2241
http://www.tennessee.gov/commerce

Hamilton County Business License
(423) 209-6500

BBB records show a license number of 0570234 for this company, issued by Secretary of State/TN. The expiration date of this license is 04/01/2017. Corporation.

BBB records show a license number of 64998 for this company, issued by Department of Commerce & Insurance/TN. Their web address is http://www.tennessee.gov/commerce. The expiration date of this license is 09/30/2017. Contractor.

BBB records show a license number of NAT-32217-1 for this company. The expiration date of this license is 06/17/2020. EPA Lead-Safe Certified Firm.

BBB records show a license number of 184003 for this company. The expiration date of this license is 12/31/2016. IICRC Certified Firm.

The expiration date of this license is 05/15/2017.

Type of Entity

Corporation

Incorporated: February 2008, TN

Business Management
Principal: Mr. Jeff Cuthbertson (Owner)
Number of Employees

12

Business Category

Fire & Water Damage Restoration, Upholstery & Carpet Cleaning, Upholstery and Rug Cleaning, Crime Scene/Trauma Clean Up, Mold & Mildew Removal/Remediation, Floor Waxing, Polishing & Cleaning, Water Damage Restoration, Fire Damage Restoration, Air Duct Cleaning, Duct Cleaning, Carpet & Rug Cleaners, Construction & Remodeling Services, Contractors-General

Products & Services

This company specializes in professional cleaning and restoration services.

Alternate Business Names
Cuthbertson Restoration, Inc., SERVPRO of Chattanooga

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.