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BBB Accredited Business since 04/01/1983

Pioneer Credit Company (Headquarters)

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Phone: (423) 476-6511Fax: (423) 559-84391870 Executive Park NW, ClevelandTN 37312-2700 Send email to Pioneer Credit Company

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BBB Accreditation

A BBB Accredited Business since 04/01/1983

BBB has determined that Pioneer Credit Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Pioneer Credit Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

6 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues5
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Pioneer Credit Company

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 09/29/1983Business started: 04/15/1974
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
Nashville, TN 37243-0001
(615) 741-2286

Department of Financial Institutions/TN
511 Union Street Suite 400
Nashville, TN 37219
(615) 741-3186

BBB records show a license number of 0024384 for this company, issued by Secretary of State/TN.

BBB records show a license number of 288 for this company, issued by Department of Financial Institutions/TN. Cleveland, TN.

BBB records show a license number of 289 for this company, issued by Department of Financial Institutions/TN. ATHENS, TN 37303.

BBB records show a license number of 258 for this company, issued by Department of Financial Institutions/TN. DAYTON, TN 37321.

BBB records show a license number of 292 for this company, issued by Department of Financial Institutions/TN. EAST RIDGE, TN 37412.

Type of Entity

Corporation

Incorporated: March 1974, TN

Business Management
Principal: Ms. Emily Beaty (Director of Marketing)Mr. John W. Holden, Jr. (President/CEO)
Contact Information
Mr. Joel Bautista (Manager)Ms. Trisheila Evans (Manager)Mr. David Goins (Manager)Mr. Michael Hughie (Manager)Ms. Ann Koons (Manager)Mr. David Lytle (Manager)Mr. Brent Mathews (Manager)
Number of Employees

401

Business Category

Consumer Finance & Loan Companies, Loans

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.