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In Southeast Tennessee and Northwest Georgia

BBB Charity Review

This BBB Accredited Charity meets all 20 Standards for Charity Accountability.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Name: Ronald McDonald House Charities of Greater Chattanooga, Inc.
Phone: (423) 778-4300
Fax: (423) 778-4350
Address: 200 Central Avenue
Chattanooga, TN 37403
Yahoo Map
Report Creation Date: May 3, 2014
Report Expiration Date: May 3, 2016
Original Business Start Date: January 1986
Principal: Ms. Jane Kaylor, Executive Director
Customer Contact: Ms. Jane Kaylor, Executive Director - (423) 778-4300 or
Email Address:
Employees: 10 Full Time. 4 Part Time.
Type of Business: Charity - Human Services (i.e. assistance to individuals & families)
Community Membership: This organization is a BBB Community Member.

Stated Purpose

"to provide a "home away from home" for families of critically-ill or injured children and to support programs that address the health, education and well-being of children."

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

Community Membership

This organization is a community member of BBB, which means it supports BBB's services to the public.


Ronald McDonald House Charities has three core programs: Ronald McDonald House which provides temporary lodging and support services to families of critically ill children; the Ronald McDonald Family Room inside Children's Hospital which offers respite services, showers, laundry and food to families of hospitalized patients, and the Ronald McDonald Care Mobile, a school-based medical clinic for children operating in Bradley and Polk Counties. In addition, the organization offers freshmen year scholarships and makes small grants to non-profit organizations that provide related health services.

For the year ended December 31, 2012, Ronald McDonald House Charities of Greater Chattanooga, Inc.'s program expenses were:

Programs :$1,027,102
Total Program Expenses:$1,027,102


Chief Executive Officer:Jane Kaylor, President and CEO
CEO Compensation:$108,400
Chair of the Board:Art Holekamp
Chair's Profession / Business Affiliation:McDonald's Franchisee
Board Size:43
Paid Staff Size:10 Full Time. 4 Part Time.

Fund Raising

Method(s) Used:Fund raising methods include: Direct Mail Appeals, Telephone Appeals, Invitations to Fund Raising Events, Print Advertisements, Television, Radio, Grant Proposals, Internet, Planned Giving Arrangements, Cause-Related Marketing, Y, and Donation Box Collections in McDonald's and Walgreens.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Ronald McDonald House Charities of Greater Chattanooga, Inc.'s audited financial statements for the year ended December 31, 2012:

 Special Events (net)$236,332
 In-Kind Contributions$238,976
 Program Service Revenue$14,791
 Investment Earnings$303,613
 Gain on Disposition of Assets$2,425
 Total Income:$1,925,738
Expenses  % of total
% of total
 Programs:$1,027,102 69.37%53.34%
 Fund Raising:$288,297 19.47%14.97%
 Administrative:$165,223 11.16%8.58%
 Other:$0 0.00%0.00%
 Total Expenses:$1,480,622
Excess of Income over Expenses$445,116
Beginning Net Assets$6,029,149
Ending Net Assets:$6,474,265
Total Assets$7,024,720
Total Liabilities$550,455

* Excess for the year indicates the portion of income remaining after expenses.

Additional Contact Information

Additional Phone Numbers
Tel: (423) 778-4140
Tel: (423) 778-4359

Additional Email Addresses

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ID: 17298
Report as of July 29, 2014 21:00
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