BBB Accredited Business since 02/09/2010
Phone: (423) 855-7276Fax: (423) 855-7293401 Chestnut Street, Ste 100, Chattanooga, TN 37402 Send email to First Bank
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A BBB Accredited Business since 02/09/2010
BBB has determined that First Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised First Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by ResolutionAbout Complaint Details
|05/06/2014||Problems with Product / Service | Read Complaint Details|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Secretary of State/TN
312 8th Avenue North 6th Floor, Snodgrass Tower
BBB records show a license number of 115050 for this company, issued by Secretary of State/TN.
Type of Entity
Incorporated: January 1907, TN
Business ManagementPrincipal: Mr. Jim McKenzie (City President)
Contact InformationMr. Sam Jones (City President)
Number of Employees
Products & Services
This company offers commercial and retail banking.
Map & Directions
Map & Directions
Address for First Bank
401 Chestnut Street, Ste 100
Chattanooga, TN 37402