BBB Accredited Business since 09/05/1986
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 09/05/1986
BBB has determined that Citizens Tri-County Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Citizens Tri-County Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Citizens Tri-County Bank
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|01/30/2013||Advertising / Sales Issues|
|05/30/2014||Billing / Collection Issues | Read Complaint Details|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Business ManagementMs. Penny Tucker (AVP & Internal Auditor)
Contact InformationPrincipal: Mr. Glenn Barker (Chairman of the Board & CEO)Customer Contact: Ms. Geraldine Boston (Marketing and Complaints)Ms. Angela Brown (Vice President/Branch Mgr)Ms. Karen Hutcheson (Vice President/Branch Mgr)Ms. Carol Long (Vice President/Branch Mgr)Ms. Renee McBee (Vice President/Branch Mgr)Ms. Dianne Mounce (AVP)Ms. Debbie Myers (Vice President/Branch Mgr)Ms. Lisa Rue (Vice President/Branch Mgr)Mr. David Simpson (Vice President/Branch Mgr)Mr. Gerald Sitz (Vice President/Branch Mgr)Mr. Gerald Sitz (Vice President/Branch Mgr)Ms. Vicki Smith (Vice President/Branch Mgr)Ms. Cynthia Woods (Vice President/Branch Mgr)
Number of Employees
Products & Services
Citizens Tri-County Bank provides a full line of bank services from ACH origination to loans to real time Internet banking.
Map & Directions
Map & Directions
Address for Citizens Tri-County Bank
15699 Rankin Ave
Dunlap, TN 37327-7018