Business ProfileforCoker Tire Company

In 2019 I purchased "new" tires ** ******** ****** **** from Coker. I recently had a safety inspection done and was informed that my tires which should have been no more than about 5 years old were actually close to 10 years old. Basically, they sold me old tires as new. Yes, they had never been used, but I'm technically out 50% of the life of the tires. The manufacturer states that tires should be replaced at about 10 years old, even if there is more than enough tread left. I contacted their customer service, and their response was "I'm sorry, but basically tough luck. Oh, and when you order replacements, call us and we'll check the manufacturer's date. Not even a promise to make sure that I don't get old tires again. Any follow-up emails to **** **** at Coker have been ignored. At a minimum, they should have at least offered a reasonable discount on my being required to replace them years sooner then I needed to and a guarantee that the tire will be no more that 12-18 months old. This is a classic car and over the past 4 years, I have put approximately 4 thousand miles on the tires and have never exceeded 80MPH. Based on that, I should have had at a minimum, another 4-5 years before needing to replace them. Given the lack of customer service I've experienced, I don't expect any real response other than a justification. Additionally, the customer service person noted that their tires are effectively the best price. Yet, I can get them for 10 per tire less at ********, 30 if I get the extended warranty (included at ********). I also did buy the Coker extended warranty when I originally purchased these.