The Bureau suggests that you solicit more than one bid for any remodeling work. Ask the company for local customer references and check them out. Ask to see the company's license and be sure the contractor has written liability and workmen's compensation insurance to cover employee injuries. Read and understand any contract or document before signing or assuming responsibility. A written contract should be easy to read with all oral promises in writing, all services spelled out, a starting and completion date and a written payment schedule. Typically, payment should be 1/3 down, with payments due at various stages based on your satisfaction with the work. The final payment should not be made until the job is completed and the work site cleaned up. For possible further information on a home improvement company you may wish to contact the State of Tennessee Board For Licensing Contractors by calling 1-800-544-7693.
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