Scammers are continuing to send fake "BBB" emails out to businesses about a "complaint". If you get an email from the "BBB" that seems suspicious to you, don't click on any links or download attachments.
Media contact: Janet C. Hart, APR, CFEE, Fellow PRSA (704) 927-8617
Scammers have sent another wave of fake "BBB" emails out this afternoon. The email looks legitimate, but there are some details that will help you spot a fake.
- The return email address is listed as American Express, not BBB.
- The email is from the New York BBB. Typically, the BBB that serves your area will be the one that will notify you about a complaint.
- The wording is a little formal or awkward. Scammers are getting much better, however.
A copy of the actual fake email is pasted below.
If you receive an email that appears suspicious,
- Do not click on links or download attachments.
- Forward the email to email@example.com
- Delete the email and run your anti-virus software.
If you have questions or would like to verify if a complaint is valid, please call BBB (toll- free in N.C. and S.C.) at 1-877-317-7236.