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Better Business Bureau ®
Start With Trust®
In Southern Piedmont/Charlotte, NC
Headquartered in Charlotte, the Better Business Bureau of Southern Piedmont serves twenty counties in North Carolina and South Carolina.

Better Business Bureau of Southern Piedmont
13860 Ballantyne Corporate Place, Suite 225
Charlotte, N.C. 28277

Main telephone number: (704) 927-8611

Toll-free in N.C. and S.C. 1-877-317-7236

Mecklenburg County Consumer Fraud Task Force Scam Alerts: (704) 927-8669

Hours of operation: 8 a.m. to 4:30 p.m., Monday through Friday

Customer service operators available: 9 a.m. to 12 noon, and 1 p.m. to 3 p.m., Monday through Friday



Complaints: Complaints must be filed in writing or online at Click on the "File a Complaint" button and follow prompts.

Inquiries: You can check out a business online at Click on the "Check out a Business or Charity" button and follow prompts.