Better Business Bureau of Southern Piedmont
13860 Ballantyne Corporate Place, Suite 225
Charlotte, N.C. 28277
Main telephone number: (704) 927-8611
Toll-free in N.C. and S.C. 1-877-317-7236
Mecklenburg County Consumer Fraud Task Force Scam Alerts: (704) 927-8669
Hours of operation: 8 a.m. to 4:30 p.m., Monday through Friday
Customer service operators available: 9 a.m. to 12 noon, and 1 p.m. to 3 p.m., Monday through Friday
Complaints: Complaints must be filed in writing or online at www.bbb.org. Click on the "File a Complaint" button and follow prompts.
Inquiries: You can check out a business online at www.bbb.org. Click on the "Check out a Business or Charity" button and follow prompts.