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BBB Reliability Report for

Matthews HELP Center

This BBB Accredited Charity meets all 20 Standards for Charity Accountability.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Name: Matthews HELP Center
Phone: (704) 847-8383
Fax: (704) 631-4886
Address: 119 N Ames St
Matthews, NC 28105-5639
Report Creation Date: March 28, 2016
Report Expiration Date: January 25, 2020
Original Business Start Date: October 1980
Principal: Ms. Kay McHan, Executive Director
Customer Contact: Ms. Kay McHan, Executive Director
Entity: Corporation
Incorporated: January 2000, NC
Employees: 2 Full Time. 8 Part Time.
Type of Business: Charity - Human Services (i.e. assistance to individuals & families)

Stated Purpose

The purpose of Matthews HELP Center is to care for those in our community by providing programs and services that meet life's basic needs and by connecting those in need with the resources that improve quality of life.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.


Matthews HELP Center's programs include its Emergency Financial Assistance where payment on behalf of client for rent, utilities, health care, transportation and child care is provided, and its Food Pantry.

Total Program Expenses:$514,554


Chief Executive Officer:Kay McHan, Executive Director
Board Size:12
Paid Staff Size:2 Full Time. 8 Part Time.

Fund Raising

Method(s) Used:Matthews HELP Center's fundraising methods include fundraising events, print advertisements, and grant proposals.

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


According to Matthews HELP Center's IRS 990 for the year ended June 30, 2013:

 Total Income:$817,041
Expenses  % of total
% of total
 Programs:$514,554 77.48%62.98%
 Fund Raising:$61,611 9.28%7.54%
 Administrative:$87,952 13.24%10.76%
 Other:$0 0.00%0.00%
 Total Expenses:$664,117
Excess of Income over Expenses$152,924
Ending Net Assets:$1,067,921
Total Assets$1,070,030
Total Liabilities$2,109

* Excess for the year indicates the portion of income remaining after expenses.

Additional Contact Information

Additional Addresses
PO Box 91
Matthews, NC  28106-0091

ID: 104552
Report as of February 20, 2017 02:18
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