BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

MovieMars.com

Phone: (704) 821-3654Fax: (704) 644-00431113 Technology Dr STE B, Indian TrailNC 28079-3460http://www.moviemars.com

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BBB Accreditation

MovieMars.com is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for MovieMars.com include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 21 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

21 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues2
Delivery Issues5
Problems with Product / Service12
Guarantee / Warranty Issues0
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on MovieMars.com

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4 Customer Reviews

Additional Information

top
BBB file opened: 10/08/2004Business started: 05/03/2004
Type of Entity

Corporation

Incorporated: May 2004, NC

Contact Information
Principal: Mr. Daniel Yen (CEO)Customer Contact: Mr. Douglas Chen (President & Founder)
Number of Employees

8

Business Category

Video Tapes & Discs Sales & Rentals, Internet Shopping, Compact Discs, Tapes & Records - Retail, Books - New

Alternate Business Names
Thermite Media, Movie Mars, Inc., Red Tag Market

Customer Review Rating plus BBB Rating Summary

MovieMars.com has received 3.7 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.