BBB Accredited Business since 03/15/2011
Phone: (704) 821-3654Fax: (704) 644-00431113 Technology Dr STE B, Indian Trail, NC 28079-3460
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A BBB Accredited Business since 03/15/2011
BBB has determined that MovieMars.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered MovieMars.com's rating include:
- 30 complaints filed against business
Factors that raised MovieMars.com's rating include:
- Length of time business has been operating.
- Response to 30 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||2|
|Problems with Product / Service||17|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||30|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on MovieMars.com
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Type of Entity
Incorporated: May 2004, NC
Contact InformationPrincipal: Mr. Daniel Yen (CEO)Customer Contact: Mr. Douglas Chen (President & Founder)
Number of Employees
Video Tapes & Discs Sales & Rentals, Internet Shopping, Compact Discs, Tapes & Records - Retail, Books - New
Alternate Business NamesThermite Media, Movie Mars, Inc., Red Tag Market
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview