BBB Accredited Business since 12/01/1949
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 12/01/1949
BBB has determined that AAA Carolinas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised AAA Carolinas' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 78 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||11|
|Billing / Collection Issues||19|
|Problems with Product / Service||32|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||78|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on AAA Carolinas
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Insurance Commission, NC
1201 Mail Service Center
Raleigh, NC 27699-1200
BBB records show a license number of 5247 for this company, issued by Insurance Commission, NC. Their web address is http://www.ncdoi.com.
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. David Parsons (President)Customer Contact: Ms. Mara Wheeler (Member Relations Supervisor)Ms. Becky Jones (Member Relations/ Quality Assurance Manager)
Number of Employees
Travel Agencies & Bureaus, Associations, Insurance - Auto, Insurance Companies